Shipping & Return Policy
Reel Vintage ships worldwide; we're currently located in Pittsburgh, Pennsylvania.
All items are shipped within 2-3 business days. Should you require expedited shipping, please let us know your desired shipping terms and we'll work directly with you to ensure that your vintage finds arrive on time.
Domestic orders are shipped using USPS Priority Mail with delivery confirmation.
International orders are shipped using USPS First Class mail and can only be done by contacting Jenn directly for a quote. Please note, USPS First Class does not include tracking. Should you prefer international shipping with tracking, your items will be shipped using USPS Priority Mail. International orders that weigh over 3 pounds will always be shipped using USPS Priority Mail. Please note: Reel Vintage is not responsible for customs fees charged by the country of delivery.
Pittsburghers are welcome to arrange for pick-up of items in Wilkinsburg. When submitting a Pittsburgh pick-up order only, enter the code steeltowngirl to avoid shipping charges. When Reel Vintage receives your order confirmation, we'll be in touch to arrange the pick-up.
All Reel Vintage sales are considered final at the time of placing the order.
Accordingly, we have spent considerable time pouring over each item, noting any issues, flaws, and wear (as necessary). We have also created a rating system to classify the overall condition of each piece.
Additionally, we have measured and re-measured, so please be sure to check your measurements closely before purchasing.
Reel Vintage is not responsible for color variations that invariably exist from screen to screen.
If you have any questions about our items, we highly recommend that you contact us before purchasing. We're here to help!
That all said, your satisfaction is extremely important to us. Should any item arrive in a condition that you feel is quite different from what we've listed, please contact us within 24 hours of receiving your item(s) and we'll take it from there.